Shipping Policy
Terms and conditions of The Big Bhaang Theory (“We”, or “Us”) Shipping Policy:
Thank you for visiting and shopping at "thebigbhaangtheory.com". Following are the terms and conditions that constitute our Shipping Policy:
- All orders are handled within a limit of 2-3 work-long periods of affirmation of request. Orders may not be sent or followed through on the ends of the week or public occasions. From the point the order is dispatched, we endeavor to deliver the order within 3-5 working days, contingent upon the geology, nonetheless, your order will be conveyed to you within a limit of 7-9 working days. On the off chance that we are encountering a high volume of orders, shipments might be deferred by a couple of days. If it's not too much trouble, permit extra days on the way for conveyance. In the event that there will be a huge postponement in the shipment of your request, we will illuminate you regarding the deferral right away and attempt to get your transfer to you quickly.
- For every worldwide request, you are mentioned to keep in touch with us at support@thebigbhaangtheory.com and we will support the request offline.
- The Big Bhaang Theory through its courier partners will deliver to the beneficiary at the location entered at the hour of checkout, or to somebody other than the individual or element named at the hour of checkout having clear power to acknowledge the shipment in the name and for the beneficiary. There is no commitment to deliver a shipment to the beneficiary by and by and the courier partner might convey to somebody other than the individual named at the hour of checkout.
- You will get a Shipment Affirmation email once your request has sent containing your tracking number(s) and the site following connection. The following number will be active within 24-48 hours.
- In the uncommon case, there might be a defer in delivery of your shipment because of floods/weighty downpours/normal catastrophes/public bandh/political race dates/curfews/gridlocks/celebration times/managed traffic developments/or whatever other obstacles that might confine the conveyance of the request.
- thebigbhaangtheory.com isn't answerable for any additional traditions, octroi, and duties that are applied to your request which is reliant upon the State/Body electorate to which the shipment should be conveyed. All charges forced in the wake of transportation are the liability of the client.
- Our Courier Partner may, at its choice, or upon the solicitation of the skillful specialists, open and examine any shipment whenever, and will bring about no risk of any sort, hence.
- The verification of conveyance or other substitute documentation confirming conveyance of the shipment will be outfitted given a solicitation for that sake is made in the span of 7 days of booking of the shipment.
- A shipment will be viewed as undeliverable if
- the beneficiary's location is fragmented, indecipherable, inaccurate or can't be found,
- the beneficiary comes up short or will not acknowledge conveyance or sign or pay for conveyance of any shipment,
- the shipment would probably make harm or postpone different shipments or products, or injury to people,
- the shipment is kept or generally incapable to clear neighborhood or State limits,
- if a beneficiary of a Gather on Conveyance (COD) shipment fizzles or rejects on such conveyance to pay the COD sum.
- Occasionally there might be data on the site that contains typographical blunders, mistakes, or exclusions that might connect with item depictions, evaluating, and accessibility. We maintain all authority to address any blunders, mistakes or oversights and to change or refresh data whenever without earlier notification (counting after you have presented your request). We apologize for any bother this might cause you.
- In the event that the client needs to change the conveyance address after affirmation of the request, we will demand a charge of INR 200/ - for the equivalent.
- Our courier partner will make a limit of three endeavors to convey the transfer and after which the transfer will be considered dismissed
You may contact us for any shipment related queries on:support@thebigbhaangtheory.com
Refund Policy
We do not offer returns or exchanges on products that are delivered in perfect condition as per the order placed.
For any incorrect product delivered to you where the delivered product does not match the item in your order confirmation, we are happy to exchange your product for a replacement. Please note, that the seal of the outer carton of any incorrect item delivered has to be intact for an exchange request to be fulfilled by us.
If any product delivered to you has a genuine quality/manufacturing defect, then we are happy to exchange your product for a replacement.
Only requests for exchange made within 48 hours of delivery of your consignment shall be considered by us. Any items exchanged for the first time will be free of cost to you.
If you receive a defective product and request an exchange of the item within the stipulated 48 hour time period from delivery of consignment, and if the product of your choice is not in stock, we will, following a quality check, offer you a refund which will be processed in 10 working days from time of receipt of returned product to us. The refund shall be made through any online mode of payment.
Orders once placed, can't be cancelled.
To return or trade an item or report any harms on the way kindly reach out to our client care in something like 48 hours of conveyance at +91 7983037171 from Monday to Saturday, between 9:00 AM to 6:00 PM (IST) or email us at support@thebigbhaangtheory.com with your request number, date of exchange, conveyance address and a picture of the illegitimately conveyed or damaged thing. Our client care group will explore the issue and answer you inside 72 working hours. We commonly make a converse get inside 3-4 working days.
Cancellation / Return / Exchange Policy
We do not offer returns or exchanges on products that are delivered in perfect condition as per the order placed.
For any incorrect product delivered to you where the delivered product does not match the item in your order confirmation, we are happy to exchange your product for a replacement. Please note, that the seal of the outer carton of any incorrect item delivered has to be intact for an exchange request to be fulfilled by us.
If any product delivered to you has a genuine quality/manufacturing defect, then we are happy to exchange your product for a replacement.
Only requests for exchange made within 48 hours of delivery of your consignment shall be considered by us. Any items exchanged for the first time will be free of cost to you.
If you receive a defective product and request an exchange of the item within the stipulated 48 hour time period from delivery of consignment, and if the product of your choice is not in stock, we will, following a quality check, offer you a refund which will be processed in 10 working days from time of receipt of returned product to us. The refund shall be made through any online mode of payment.
Orders once placed, can't be cancelled.
To return or trade an item or report any harms on the way kindly reach out to our client care in something like 48 hours of conveyance at +91 7983037171 from Monday to Saturday, between 9:00 AM to 6:00 PM (IST) or email us at support@thebigbhaangtheory.com with your request number, date of exchange, conveyance address and a picture of the illegitimately conveyed or damaged thing. Our client care group will explore the issue and answer you inside 72 working hours. We commonly make a converse get inside 3-4 working days.